Lovense Remote is available for iOS, Android, Mac, and Windows. Please click here here to download the version you need. You can also download Lovense Remote from the iOS App Store or the Google Play Store.
• iOS 10.0及更新版本
• 安卓设备（Android 4.3及更新版本，需要启用蓝牙4.0）
• 苹果 Mac电脑 (需要启用蓝牙4.0)
• Windows PC（需要Lovense USB蓝牙适配器连接)
1. Press and hold the toy's button to turn it on. A light will begin flashing to indicate it is turned on.
2. Turn on your phone’s Bluetooth. Open Lovense Remote and tap the connection icon in the upper right corner.
3. Tap [+] to begin searching for the toy. After your toy is found, tap “Done”. The toy’s light will stay on to indicate it is connected. Your toy can now be controlled by the Lovense Remote app.
You can connect up to two toys to one device at a time.
No, each toy can only be connected to one device at a time.
These permissions are required to enable the app’s features. You can choose to not allow permission from your phone’s on-screen prompt or change it in your phone's settings. Some features will not be available without certain permissions enabled.
Yes, both of you need to create a separate account and then add each other as friends in order to use long-distance control.
Lovense toys can be controlled no matter the distance, as long as you both have Wi-Fi or a 4G/5G data connection. Read how to set it up here.
Yes. Your partner does not need a toy to control your toy through the Lovense Remote app. You both just need an account and Wi-Fi or a 4G/5G data connection.
No, only you have access to your friend list and they cannot see each other.
For a new friend request – tap "Decline" after receiving the request. You will receive a notification asking "Do you also want to block this person?" Choose "Yes". For an existing contact – go to the "Settings" tab in your chat window and enable the "Block this contact" option.
From the Long Distance tab, tap the icon in the top left corner and choose “Blocked”. Tap the user you wish to unblock and disable the “Block this contact” toggle switch.
You can delete your account by logging in to our website. Click on “My Account” at the top right corner of the screen. On the next page, you will see an option called “Delete Account” under the My Profile section.
Lovense Remote can sync with Spotify premium accounts and DRM-free music stored on your device. For Spotify, go to Settings > Linked Accounts > Spotify and follow the instructions. For other music, check out the guide here.
After enabling this option, your chat with that user will show at the top of the Long Distance tab.
1. Connect your toy and tap “Edit”. This feature is not supported in Nora, Max, Max 2, Domi, and Osci.
2. Tap “Program” and you can adjust the maximum vibration for your toy and/or add custom patterns into the toy, then tap “Save”.
Currently, the toy’s name cannot be changed in your Bluetooth settings. You can change your toy’s name in the app. After connecting the toy, tap “Edit” underneath the toy’s name.
Firmware updates can help improve the Bluetooth connectivity of the toy. To update your toy’s firmware, tap the “Firm Update” icon and follow the in-app instructions. If you don’t see this icon, don’t worry, it means your toy is up to date.
只要你们有稳定的网络连接并下载了 Lovense Remote 应用程序，您的伴侣就可以在任何距离内控制您的玩具！